Faq

QUESTIONS, ANSWERS AND SUGGESTIONS FROM THE real dutch floor TEAM. THEY HELP you BETTER UNDERSTAND THE WORLD of woodwork flooring AND THE POSSIBILITIES FOR products WE OFFER.
How often should I sand and refinish my wooden floor?

The frequency of sanding and refinishing your wooden floor depends on various factors such as the type of finish, usage, and condition of the floor. Typically, it's recommended that varnished floors are sanded and refinished every 7 to 15 years and oiled floors every 8 to 12 years. However, these are general guidelines and may vary. We advise consulting a professional floor installer for specific recommendations based on your situation.

What are the estimated lead times for Real Dutch Floor products, and what about the availability of specific items?

The estimated lead time for our standard products typically ranges from 4 to 8 weeks. This may vary depending on the specific items and current demand. We aim to make our products available as promptly as possible.

What are the specific features and customization options available for your products?

Our products are crafted exclusively from high-quality oak. We offer various finishes and sizes to cater to individual preferences. For further specifications and customization options, please contact one of our dealers to explore the possibilities.

Can Real Dutch Floor’s floors be delivered on location?

Yes, we offer on-site delivery. Orders over €1250 benefit from free delivery. Additional charges apply for deliveries to residential addresses and the use of a forklift (if required). For more information on delivery costs and terms and conditions, please inquire with one of our dealers about the options.

How can I purchase a floor from Real Dutch Floor?

Real Dutch Floor collaborates exclusively with our authorized dealers for the sale of our floors. Our dealers are experts who can assist you in making the right choice and discuss and plan the execution of the work with you. Contact one of our dealers for personalized advice and guidance.

Does Real Dutch Floor offer warranties on their floors?

Yes, at Real Dutch Floor, we strive for your complete satisfaction. This means that we offer warranties on all our floors. Our warranty terms and conditions vary by product and are provided through our authorized dealers. Contact a dealer for specific warranty information and conditions.

How can I find the right floor at Real Dutch Floor?

At Real Dutch Floor, we aim to assist you in finding the perfect floor for your space. Our experienced dealers are ready to advise and guide you in making the right choice. You can contact one of our dealers for personalized advice and to view our extensive collection of floors.

Can Real Dutch Floor floors be installed on underfloor heating systems?

Yes, our floors are suitable for installation on underfloor heating systems. The thermal resistance of all our collections is 0,098 K/W, except for the Eco Collection, where it is slightly lower, at 0,078 K/W.

Are there specific maintenance instructions for Real Dutch Floor floors?

For oiled floors:
‍Clean regularly: Use a nourishing white or natural soap. Avoid generic soaps that may leave an unwanted film or dry out the floor. Periodic maintenance: Apply maintenance oil once or twice a year, after cleaning with an intensive cleaner/degreaser parquet cleaner, to nourish the floor and protect against stains.

For varnished floors:
Regular cleaning: Use a special cleaner for lacquered floors, such as Real Dutch Floor cleaner for lacquered floors, to protect the lacquer layer. Avoid generic cleaners that can damage the finish. Periodic maintenance: Maintain the floor 2-4 times a year with a polish after cleaning with an intensive cleaner/polish remover. The polish forms a protective layer and fills in small scratches.

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